Welcome to KEP Technologies Help Center
-
Here goes text description Here goes text description Here goes text description Here goes text description Here goes text description
BT2.15
C80 (C500/C600)
-
1. What is the electric power of the C80 Evo?
The electrical power of the C80 is 1150 W / 5 A for a voltage of 230V (power module ed 920W 4A and module CS Evo 230 W 1A).
Read this article -
4. How to move the C80 Evo?
To move the C80 Evo, once the Calisto software is closed, you must switch off the device, remove the cells, disconnect the various connections (mains, communication). You need to pay attention to the new environment of the device that could influence the measures (air conditioning, machine proximity tools, etc ..).
Read this article -
5. How to check the correct operation of the C80 Evo?
To move the C80 Evo, once the Calisto software is closed, you must switch off the device, remove the cells, disconnect the various connections (mains, communication). You need to pay attention to the new environment of the device that could influence the measures (air conditioning, machine proximity tools, etc ..).
Read this article -
6. Error message on the Setsys Evo: "Saturation HeatFlow acquisition"
The Heat Flow signal exceeds the maximum measurement value. There are several possible origins:
Read this article
1. A bad positioning of the cell in the
2. Heat Flow module fault
3. Pollution in the summer
4. The thermopile is broken (thermocouple breakage)
5. Thermal effect too intense.
6. Bad balance of mCp between measurement and reference. -
7. The signals of the C80 Evo displayed zero.
There is an electrical problem with the CPU module, contact your support department.
Read this article -
8. Error "Watchdog detection" on the C80 Evo
1. If this is the first time, turn off / on the computer, restart the software by checking the PIDU coefficients.
Read this article
2. If the error is redundant, change the CPU module (S08 / AAO534). To do this contact your support service.
CALISTO
-
6. Heat flow goes from +2000 to -2000 mW.
Remove the coefficients to confirm that the raw signal is good. If so, check that the coefficients you used were the correct ones.
Read this article -
5. Validity of my Calisto license.
The updates are guaranteed 1 year. Before the end of this period, your software informs you of its next expiration. Contact your support department if you want an update.
Read this article -
4. Is it possible to delete temperature and sensitivity coefficient files and coefficient sets to leave only the last one?
Yes, you must launch the Data Acquisition or Processing software and in the "Administration" tab, select "Delete Management". A window opens with a tab "Sets of coefficients". Identify the type of coefficients you want to delete and validate.
Read this article -
3. Can we install Calisto under windows 7/8/10?
Yes, it is compatible on Windows 7/8/10. You must install the Calisto directory in the root of Windows (C :). It is necessary to declare it reliable in your antivirus and your firewall. This step requires to be administrator of the PC.
Read this article -
1. How to reinstall my Calisto software on a new computer?
Before replacing your computer, you must make a full backup of the Calisto directory. To do this, simply make a backup copy on a USB key or hard disk or network. Then you need to copy the Calisto directory to the root C: \ on the new computer. You must contact the support department to reset your Calisto license to your new position. Think, to be administrator post to be able to execute Data acquisition and Processing.
Read this article
Labsys
-
1. What is the maximum power consumption of Labsys Evo?
It is 1150 W / 5A for a voltage of 230 V.
Read this article -
2. What are the default PIDU for Labsys Evo?
The values to use in the default software are as follows:
Read this article
P 180
I 500
D 5
U 0 -
3. The LED on the front panel of Labsys Evo does not light up.
Check the circuit breaker of your wall socket, check that the electrical cord is firmly inserted and the fuses of the mains socket. Otherwise, contact the support department.
Read this article -
4. How to move the Labsys Evo?
In order to move your device in the best conditions (blocking the scale and leveling), contact your support department.
Read this article -
5. What type of gas purity to use with Labsys Evo?
The required gas quality is at least 99.995% purity.
Read this article -
6. What types of fittings used for the connection of the gas with the Labsys EVO?
The inputs and the output on the rear of the device are equipped with Serto connectors. We supply with the device Serto fittings to connect the gas (s). (S04 / 37460: PU tube support sleeve 4x0.75 SERTO + S04 / 37738: Brass ring 4 SERTO + Brass clamping nut D: 4 M8X1 SERTO S04 / 37737). Except for gas panel version with Swagelock fittings 1/8 "(S04 / 57030).
Read this article
MicroDSC7
-
7. The signals of the µDSC 7 Evo displayed zero.
Problem with the CPU module, contact your support department.
Read this article -
6. Error message: "Saturation HeatFlow Acquisition" on the µDSC 7 Evo
1. Check the correction coefficients.
Read this article
2. Heat Flow module fault
3. Pollution of the well
4. The Pelletier is broken. -
5. How to check the proper functioning of the µDSC 7 Evo ?
Start a series of blanks to check the drift
Read this article
Pre-stabilization at -10 ° C by direct programming with a water temperature of about 30 ° C.
Phase 1: -10 ° C → 115 @ 1 ° C / min, 115 → 30 ° C @ 1 ° C / min, Phase 2: 3600s at 30 ° C
Drift (mW) <1.1
Background noise (μW) <2.2
Then do a naphthalene control fusion.
30 ° C → 50 ° C @ 1 ° C / min, 50 ° C → 90 ° C @ 0.7 ° C / min
Stabilization prior to 30 ° C by direct programming.
Melting temperature (° C) 80.25 ± 0.42
Melting enthalpy (J / g) 147.6 ± 2.6 -
4. How to move the μDSC 7 Evo?
To move the μDSC7 Evo, once the Calisto software is closed, remove the cells, disconnect the different connections (mains, gas, communication). You need to pay attention to the new environment of the device that could influence the measures (air conditioning, machine proximity tools, etc ..).
Read this article -
3. The µDSC 7 Evo no longer illuminates.
Check the circuit breaker for the socket of the appliance, check the electrical cord (pressed enough) and the fuses of the Baseframe Sector (S03/57038). If none of the solutions do not work, contact the support service.
Read this article -
1. What is the electrical power of the μDSC 7 Evo?
The Sensys electrical power is 1610 W / 7A for a voltage of 230 V.
Read this article
PCTPRO
-
15. How many doses should be injected to optimize the PCT measurement?
The calculated pressure delta must be able to inject between 10 and 20 doses during the measurement.
Read this article -
14. How much sample should be used in the measuring cell?
Depending on the material, you should, if possible, set the maximum volume.
Read this article -
13. What is the volume of reservoirs selected for my experimentation?
1. In the case of a PCT measurement, we recommend using a volume equivalent to that of the sample holder.
Read this article
2. In the case of kinetic measurement, we recommend using a larger volume than the sample holder. -
12. Why is the temperature of the reservoirs of my PCT pro not stable?
There are several possible origins:
Read this article
1. The environment of the device can influence the temperature of the tanks (air conditioning, air flow, etc.).
2. The setpoint temperature of the enclosure must be above the ambient temperature of + 5 ° C. -
11. My palladium measurement is out of specification?
1. Check that the temperature of the tanks is stable.
Read this article
2. Check that the temperature of the sample holder is stable.
3. Make sure there are no leaks on the sample holder.
4. Make sure the Palladium has been activated.
5. Check the correct volume calibration of the sample holder.
6. Make sure the experiment was performed at the correct temperature. -
10. Why do not I have sorption on my sample?
There are several possible origins:
Read this article
1. The manual valve upstream of the sample holder is closed.
2.The sample is not activated.
3.The amount of the sample is too small.
SENSYS
-
21. How to clean the Sensys Evo sensor?
Contact support before acting.
Read this article -
20. "100% power" error message with the Sensys Evo.
Your device has a serious security defect. Contact your support department to determine the source of the problem.
Read this article -
19. The self test is repeated several times on the Sensys Evo CPU.
It is necessary to replace the power supply 5V / 7A reference S01 / 57012. please contact your support department who can assist you in replacing the electrical unit.
Read this article -
18. LED of the CPU that is red (LED at the top) of the Sensys Evo
There is an electrical problem in the CPU, please contact your support department who can assist you in replacing the module (S08 / AAO534).
Read this article -
16. No light at the rear of the CPU of the Sensys Evo.
There is an electrical problem in the CPU, the support service can assist you in replacing the module.
Read this article -
15. "Check external security" error message from the Sensys Evo
A safety device on the device has tripped to prevent heating.
Read this article
1. Flow of water that is too low. (prerequisite: 2 l / min 3 bar)
2. Error on the direction of water flow.
3.Electromagnetic water faulty.
4. The thermal switch on the oven body has tripped because the water temperature is too hot.
Our support service can help you find a solution to your problem, do not hesitate to contact us.
SETSYS
-
1. What are the electric powers of Setsys Evolution?
1750 ° C max: The power of the Setsys is 3680 W / 15A for a voltage of 230 V. The mains cable must be connected to a grounded wall socket, type 230V / 16 A according to the options.
2400 ° C max: The power of the Setsys is 4830 W / 21A for a voltage of 230 V. The mains cable must be connected to a grounded wall outlet type 230V / 32A depending on the options.
Read this article -
2. What are the PIDU coefficients for the default Setsys Evolution?
Depending on the thermocouple used, here are the recommended values that must be entered in the calculator:
Type P: P = 200 I = 1000 D = 15 U = 0Type S: P = 200 I = 1000 D = 15 U = 0
Type B: P = 460 I = 1000 D = 4 U = 1
Type W5: P = 460 I = 1100 D = 0 U = 0
Read this article -
3. The Setsys Evolution does not illuminate.
Check that it is plugged in, make sure that the circuit breaker of the socket of the device is "ON", check the fuses F1 and F2 on the back of the device. If none of the solutions work, contact service support.
Read this article -
4. How to move the Setsys Evolution?
The device is very heavy and level. Our support department can assist you in moving Setsys.
Read this article -
5. What quality of gas to use with Setsys Evolution?
For Setsys Evolution 16-18-24: all gases (oven protection and carrier) must have a purity greater than 99.995%.
Read this article -
6. Which gas to use for the furnace protection chamber?
The protective gas of the resistor will be Argon obligatorily. The required gas quality is at least 99.995% purity.
Read this article
WETSYS
-
13. The wetsys displays "SBr"
1. The defective humidity sensor.
Read this article
2. The external humidity sensor is not connected.
3. Cord of the humidity sensor. -
12. Wetsys displays 100% humidity
The defective humidity sensor. Contact your support department.
Read this article -
11. "Bad Cust Lin" error message on the Wetsys.
The eurotherm battery no longer works. The program is erased. The return of Eurotherm for replacement and loading of the program is mandatory.
Read this article -
8. What is the volume of the WETSYS water tank?
The WETSYS tank has a capacity of 237 cm3.
Read this article -
7. Message error "Check sum err" on the Wetsys
Loss of embedded software follows a battery fault. You need to return your Eurotherm for battery replacement and program loading. Contact your support department.
Read this article -
6. How to check the gas circuit on the WETSYS?
1. At the inlet, a pressure of 3 bar of carrier gas is required.
Read this article
2.Check the output flow (at the temperature-controlled transfer link) with a flow meter.